Website information
Privacy Policy
Last updated: 5 August 2026
Who we are
This website is operated for Cardiff and Vale Rubbish Removals in partnership with Dumpa Waste Ltd. The website address is cardiffandvalerubbishremovals.co.uk.
Information collected through the quote form
When you submit a quote request, we collect the name, email address, phone number and enquiry details you provide. Basic technical information, such as the time of submission, IP address and browser user agent, may also be included to help prevent spam and investigate misuse.
How we use your information
We use your information to respond to your enquiry, prepare a quotation, arrange a collection and provide related customer service. We do not use the form details for unrelated marketing without permission.
Legal basis
We process enquiry information because it is necessary to take steps at your request before entering into a service contract and because we have a legitimate interest in responding to customers and protecting the website from spam.
Who receives the information
Quote requests are delivered to an authorised business inbox managed for Cardiff and Vale Rubbish Removals. Information may be accessed by authorised staff or service providers who help operate the website and email system. We do not sell personal information.
How long information is retained
Enquiry information is retained only for as long as reasonably needed to respond, provide the service, maintain business records and meet legal or accounting obligations.
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction or objection to processing. You may also complain to the UK Information Commissioner's Office.
Cookies and analytics
This website uses Google Analytics to help us understand how visitors use the site, such as which pages are viewed and how visitors reach the website. Google Analytics may set cookies and collect technical information including device, browser and approximate location data. A short-lived essential session cookie is also used to secure the quote form and prevent forged submissions.
Contact
For privacy questions, email info@cardiffandvalerubbishremovals.co.uk or call 02920 512 582.